Prices for services
This section lists the prices for our outsourced call center services, divided into three tariffs. The installation fee is a one-time fee, while the monthly fee and expert fees are calculated separately for your convenience.
Installment payment
One-time payment, which the customer pays only once when connecting the service.
from UAH 2,000
- Connecting IP telephony and its settings
- Preparation of the knowledge base (information blocks) according to the project
- Provision of the required number of operators
- Operator training
Monthly payment
The exact amount is determined after calculating the tariff, the number of specialists working on the project
from 2,500 to 6,000 hryvnias
- Control and review of work by the project manager (from 5 to 40 hours of work per month)
- Project support (from 1 to 5 hours of work by IT specialists)
- Instruction and training of operators
- Record the conversation online
- Instruction and training of operators
- Record the conversation online
Payment of call center specialists
The exact amount is determined after calculating the tariff, the number of specialists working on the project
Individually
Incoming calls
- From 1 to 30,000 minutes per month in conversation, UAH 3/minute
- From 30,001 minutes per month in conversation, UAH 2.5/minute
- Filling out the call card UAH 1 / call
Outgoing calls
- Call processing UAH 3.5/minute of conversation
- Filling out the call card UAH 1/call
Chat/mail
- Processing requests 12 hryvnias/chat
Frequently asked questions
You will get access to our CRM system via the WEB. After entering your login and password, you will see:
- Who called and from which company;
- From which phone number and which one did you leave as a contact;
- Brief commentary on the conversation;
- Conversation status (Order, consultation, spam, forwarding);
- How long the conversation lasted;
- And so on
Yes of course! Opti CONNECT connects to your cloud PBX, in which your existing city phone number is already "installed".
Yes, we can provide telephone numbers of any regional center of Ukraine, including Dnipropetrovsk numbers.
You can launch the project both on the input and output lines within 3-4 days.
You can find out the cost by contacting our operators.
Why should you cooperate with us?
We serve and support your customers 24/7. The average experience of our managers is 5 years. Most of them started their career as operators, so they know all aspects of business and are experts in the field!
90%
satisfied customers
7000
calls per day
5+
years of work
24/7
communication and support
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