About the company
Opti CONNECT is a center with a wide range of marketing products and services. We serve more than 50 clients, including Ukrainian and foreign organizations and enterprises. One of the directions of the company is the provision of call center services.
We use the latest technologies, modern hardware and software, modern communications, and most importantly, highly qualified staff. This contributes to high productivity, in particular:
Our specialists will help you organize the work of a hotline for your consumers, receive applications to the technical support service or receive orders, as well as implement the information line of your company on a turnkey basis.
Our call center operators conduct surveys and database questionnaires for your business. This allows you to quickly respond to any changes and trends, to better understand your target audience, their needs and the level of satisfaction and loyalty.
Frequently asked questions
You will get access to our CRM system via the WEB. After entering your login and password, you will see:
- Who called and from which company;
- From which phone number and which one did you leave as a contact;
- Brief commentary on the conversation;
- Conversation status (Order, consultation, spam, forwarding);
- How long the conversation lasted;
- And so on
We have been working with the Opti CONNECT call center for about 2 years. On behalf of the "TMK" group of companies, I would like to express my gratitude for the high-quality, uninterrupted work. As of today, we interact with the call center for the service of quality control of the provision of services and maintenance in the network.
Our advertising agency "IPS Group" contacted the Opti CONTACT a call center. Not only the help of experienced specialists was necessary, but also operative work at a professional level. As a result of cooperation, Opti CONTACT has proven itself as a stable professional company, we are grateful!
Our audit firm would like to thank the contact center Opti CONTACT for conducting the project on outgoing calls. With the company, we expanded our customer base, increased sales. During our joint work, this contact center showed itself professionally. We hope for further fruitful cooperation!
We thank the team of Opti CONNECT for the professionalism and integrity shown during the joint work on conducting telephone surveys. We hope to maintain partnership relations in work on new projects.