Opti Connect Company
Opti CONNECT is a call center that works on the basis of outsourcing and has an office in Kyiv. For the past 6 years, we have been providing high-quality inbound call support and efficient sales for our customers. The main feature of our company is an individual approach and the ability to adapt to the needs of each client, taking into account the specifics of his project and his wishes. We develop an individual work plan and select qualified specialists whose expertise best meets the requirements and tasks of the project.
Company mission
Opti Connect's mission is to provide our customers with the highest level of customer service satisfaction. We aim to become a strategic partner for enterprises in the field of contact center outsourcing, providing effective solutions to optimize communication with customers, improve their interaction and increase the level of satisfaction. Our mission is to provide innovative, reliable and highly effective services that contribute to the growth and success of our clients.
Vision
Opti CONNECT's vision is to be a leader in contact center outsourcing, where innovation and technology come together to transform the way companies interact with their customers. We strive to create progressive solutions that provide personalized and reliable service, increasing the efficiency and satisfaction of our customers. Our vision is to become a catalyst for positive change in the service industry and raise the bar for quality in the industry.
Reviews
We have been working with the Opti CONNECT call center for about 2 years. On behalf of the "TMK" group of companies, I would like to express my gratitude for the high-quality, uninterrupted work. As of today, we interact with the call center for the service of quality control of the provision of services and maintenance in the network.
Janusz Piotrovsky, Founder of TMK
Our advertising agency "IPS Group" contacted the Opti CONTACT a call center. Not only the help of experienced specialists was necessary, but also operative work at a professional level. As a result of cooperation, Opti CONTACT has proven itself as a stable professional company, we are grateful!
Pavlo Adamych, General Director of IPS Group
Our audit firm would like to thank the contact center Opti CONTACT for conducting the project on outgoing calls. With the company, we expanded our customer base, increased sales. During our joint work, this contact center showed itself professionally. We hope for further fruitful cooperation!
Marta Shimon, CMO
We thank the team of Opti CONNECT for the professionalism and integrity shown during the joint work on conducting telephone surveys. We hope to maintain partnership relations in work on new projects.
Oleksandr Krol, Director of "Consulting AB"